Important announcement for our USA clients!

Important announcement for our USA clients!

To our dear, valued Elleebana clients in the USA:

Elleebana is a family owned and operated company that continues to strive for global excellence and nurtures all of our valued clients with the highest level of integrity, support, award winning education and innovative product development. Now in our 25th year in business, Elleebana proudly supplies products to distributors with reach into 60 countries around the globe.

Elleebana is proud of the fantastic and long-standing relationships it has with our distributors. As you know, over the last couple of months we have made some significant changes and improvements to our distribution structure in the USA. These changes were made after careful consideration and with the belief that they were in the best interests of our valued customers and clients. We had anticipated a smooth and professional transition, but we have become aware that over the past few weeks a number of inaccurate and misleading comments have appeared on social media spreading misinformation and painting Elleebana in a negative light. Despite this, we had hoped to move forward with positivity and not engage in a social media debate. With much reluctance, and after much encouragement from you – our customers, we now feel it is necessary to provide you with this statement.

We are excited to announce that we have established a subsidiary in the USA which will now be directly supporting the sub-distributors and trainers located there, offering the same exceptional standards of supply and education that our brand has come to be known for around the globe. The positive feedback about this new structure has been truly overwhelming and we are grateful for the support from so many for our brand. We have over 30 sub distributors and 70 trainers located in the USA, each dedicated to providing you with the exceptional service and support you have come to expect from Elleebana. These sub-distributors and trainers strive to deliver the best in education and innovative products for our customers with integrity and honesty. It speaks volumes to us that we have this level of continued support and we thank these sub-distributors and trainers for their decision to remain with the Elleebana brand despite attempts to diminish our reputation.

While we understand that changes in distribution structure can create challenges, one benefit to this new structure is our ability to deal directly with the FDA. We are aware that one story being circulated involves Elleebana and the FDA. Elleebana has supplied goods into the USA for over eight years without issue. In December of 2019, a makeup remover product included in one of our kits had a label misprint which triggered an FDA review and delay. When we became aware that this issue was not being addressed with the necessary diligence, Elleebana interjected, directly discussing the situation with the FDA and swiftly rectifying the situation. We are currently working through compliance with the FDA and our products are now readily available for distribution in the USA.

With an Elleebana subsidiary in place as the primary USA distributor we are confident delays like the one that occurred earlier this year will no longer take place. Sadly though, while the internet provides many conveniences and benefits, it also makes it possible for companies to register URLs using a strong brand name to lure in customers through google searches and then swap them over to their other product lines. While we are flattered when companies choose to use the Elleebana strong brand reputation to draw attention to their websites, this unethical marketing approach can lead to our customers being mislead. To ensure that you only purchase Elleebana products through our approved USA sub-distributors, please see our website for a current list:

WHERE TO BUY

Elleebana has some very exciting announcements coming soon with a brand new product line and range that is set to lift the lash game to new heights, stay tuned to our Instagram and social channels over the coming weeks to see all the news.

If you require any assistance whatsoever please don’t hesitate to contact our new head office – Elleebana USA – usa@elleebana.com or www.elleebana-usa.com and we will be more than happy to help.

Thank you for your continued support and we are hoping that you are all staying safe out there.

Keep lifting to new heights,

Otto Mitter

Managing Director
Elleebana Global

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Covid-19 Moving Forward

Covid-19 Moving Forward

As restrictions begin to relax, we can see beauty salons begin to open their doors once again, however this won’t mean that things are going back to normal. The future of the beauty industry will be changed for years to come, so what do we need to consider?

Firstly, it is imperative to make sure you are 100% comfortable with opening your doors back up. Just because your local government gives the green light, does not mean you must open before you are ready. Secondly, ensure you take into consideration your staff concerns, are they ready to come back to work? And what measures will be taken to ensure the workplace is safe and stays COVID-19 free?

This is the perfect time to decide what the new normal of your salon will look like, and how day-to-day operations will be performed. There may be service and treatment limitations at this time and not to mention some of your clients may be a little reluctant to visit your salon, even if you go above and beyond the government requirements of sanitation.

The most fundamental area that will determine whether or not your salon will be successful after lockdown is hygiene and safety. Not just in terms of keeping your staff and clients healthy, but also for your reputation. It is important to look over your salon policies and update where needed, as well as incorporating what we may have previously considered “over the top”.

 

Some examples to add to your policy include:

  • Practice social distancing. Keeping clients 1.5m apart at all times.
  • All staff should wear a mask and gloves.
  • Going cashless. During this pandemic it has been recommended to eliminate the option of paying cash for services.
  • Don’t charge for cancellation if your client is sick and has to cancel at the last minute.

The setup of your salon will be a little different now but following the steps below will ensure the safety of your staff and your clients:

  • Have a welcome back sign, but with a COVID-19 twist. This sign needs to be within eye view outside your salon for clients to read prior to entering. We have done the work for you, click here for your copy.
  • Also ask your client to sanitise their hands upon entering your salon.
  • Create distance in your waiting area and ensure there is a full sanitation station available.
  • Remove items that your clients can touch. This includes product samples, magazines, lollies, service menus. Anything the client can touch, or hold should be removed to avoid spreading the virus.
  • Invest in a good quality infrared thermometer.
  • Place floor markers to measure safe distances for your clients.

Covid-19 Symptoms Checklist

Even though you have not used your salon for a couple of months, the next advice is important. Rewash all your towels and invest in a disposable bed roll so you can replace bedding between clients. Ensure you disinfect your workstation and tools between clients.

Many of your clients have missed appointments during your closure and they will want to know when and how they can rebook. Sending a courtesy text message or making a call will hopefully have you booked up in no-time! They know how many others are in the same situation, and they’re probably feeling a tad anxious about whether it’ll be difficult to get an appointment on the calendar.

If you have a plan already in place, communicate that with your clientele. Let them know if you’ll have a waitlist.

Last but not least, avoid hugging your clients and ensure you practice social distancing. We look forward to seeing everyone get back into it!

 

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Otto Mitter talks Lash Placement

Otto Mitter talks Lash Placement

“I’m not talking about eyelash extensions placement or attachment, I’m talking about placement on the shields or rods during a lift. What is it exactly and why is it so important? Check out my video here where I discuss some considerations and in particular keeping an eye out for those tricky little anagen lashes that can hide under groups of lashes.

You really need to get your separation and placement correct and “separate carefully” right from the base and sometimes when working behind the client and you’re on the clock it can be easy to miss a few of these sneaky baby lashes. Comment below and let me know your thoughts on this and if you have struggled with what I go into in the video.

Hope this is helpful for you” – Otto Mitter

 

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Otto Mitter to Judge the Black Swan Global Online Eyelash Championship 2020!

Otto Mitter to Judge the Black Swan Global Online Eyelash Championship 2020!

We are so excited to share that Elleebana Director Otto Mitter is Judging the Black Swan Global Online Lash Championship 2020!

 

 

To gain the quality of the competition, each category has three winners who will be chosen only by the judges. The judges consist of international professionals of eyelash extensions who have great experience in the evaluation of the precision of the application. 🥇🥈🥉

To enter Black Swan Global online eyelash championship 2020 visit their website CLICK HERE
  • Follow the rules of pictures to submit.
  • Read the competition rules.
  • Before you enter, make sure you have covered the following points:
  • You have decided which category you would like to enter.
  • You have selected your entry-level
Junior– You have been lashing for less than one year
Master – You have been lashing for 1-3 years.
Expert – You have been lashing over 3 years, and winners online and live.
PRO –  Trainers
Dates
Competition entry opens: 20th January 2020
Competition entry closes: 16th May 2020
Winners announced: 16th June 2020

We can’t wait to support this Championship.

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Australia needs you!

Australia needs you!

It is with great sadness that we have to write this. We begin 2020 with unprecedented tragedy in Australia. The blazes, which have been burning across Australia for months, have destroyed over 1995 homes and wiped out entire towns.

Across Australia, nearly 18 million acres of land have been burned — much of it being bushland, forests and national parks, home to the country’s beloved and unique wildlife.

 

The Statistics:

  • There are 134 blazes continuing to burn across NSW, with 53 uncontained.
  • Since July 2019, more than 20 people have lost their lives, including 3 firefighters.
  • Over one billion animals have perished, and this has thrown our Koala species on the brink of functional extinction in NSW as the fires ravage their territory.

Fires are nothing new in Australia, but as our country has experienced extreme drought for many months, the land was a fire hazard with leaf litter and tree debris having not seen rain for months.

How can you help?

The charities that we have collectively chosen as a company to support each are for differing reasons. Many of the larger charities are receiving such widespread support and aid from celebrities and international assistance we have selected these charities as they are perhaps more unknown but equally as in need.

http://www.rfs.nsw.gov.au/…/support-for-firefighter-families

Elleebana is a brand that is so strongly founded on family values and family ties that we couldn’t ignore the tragic loss of these dear firefighters. Each of these three men are younger than Otto and Zoe and they leave behind young families and wives. These brave men have been a part of the volunteer fire fighting services for many years and our hearts go out to the families left behind.

https://wildcare.org.au/help-us/donate/

Currumbin Wildlife Sanctuary (just 10 minutes’ drive from our head office) has received in excess of 12,000 koalas into its emergency hospital from the New South Wales fires. These koala’s need medical attention, burn and smoke inhalation recovery, food, and care.

The Currumbin Wildlife Sanctuary is simply not able to house this amount of koalas after they have been cared for, so a local community of farm owners or property owners joined together to offer support assistance. This association is called Wildcare and will be fostering the koalas after their medical recuperation.

We personally want to thank some of our sub-distributors who have generously donated or pledged to these great causes:

  • Elleebana Mexico – Donated proceeds of sales
  • Elleebana Latin America – Donated proceeds of sales
  • USA Elleebana Sub-distributors – Brilliance Lash USA – 10% of weeks profits
  • USA Elleebana Sub-distributors – Lashish USA – 10% of weeks profits
  • USA Elleebana Sub-distributors – The Lash Lift Store – 15% of the proceeds from all sales for the week
  • Elleebana Spain – Donated AUD $5000
  • Elleebana Russia

Elleebana HQ has also donated $10,000 towards these two charities and our goal is to help wherever we can, and this includes reaching out to our sub-distributors to lend a helping hand.

For those of you that have asked which charities would be most in need – firstly, thank you so much for asking, for caring, and for praying for our country! In truth, all of the charities need assistance but we will be supporting the above charities, and they would love your support in doing so also if you are wanting to help financially.

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Let’s Talk Hair Texture!

Let’s Talk Hair Texture!

A very important part of the consultation process and sometimes difficult to master! Otto has done a video on this as he has helped many therapists on this topic over the years.

We hope it’s useful for you!

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Lash Queens Feature in Professional Beauty

Lash Queens Feature in Professional Beauty

In an Australian first, Elleebana and Lashjoy have joined forces to put Australian lash talent on the global stage.

The two companies were on the lookout for two “outstanding lash stylists” to represent Australia at next year’s Lash World Cup in Amsterdam.

According to Elleebana director Otto Mitter and LashJoy owner Joy Crossingham, the World Cup, which will be held in February 15-16, is an outstanding opportunity to showcase Australian lash artists.

Mitter said he was inspired to launch an Australian lash team after attending the 2018 Lash World Cup with Elleebana general manager Zoe Mitter and master trainer Jess Eaton.

“We felt the competition was of an exceptional standard,” he said.

Otto Mitter

“We were not only impressed by the high quality produced by representatives from each country but also the calibre of the Lash World Cup team for putting on such a prestigious event and strongly believed that Australia needed to be involved.”

NOTE: Entries are now closed, but stay tuned for the winning stylists who will receive a return flight from their capital city to Amsterdam for the Lash World Cup in February as well as five nights’ accommodation at the Van der Valk Hotel A4 Schiphol and an entry into a Lash World Cup 2020 category of their choice.

Original Article from Professional Beauty. Written by Jenny Berich

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Elleevation Educators Symposium – London 2019

Elleevation Educators Symposium – London 2019

Passion for empowering, enlightening and inspiring Elleebana educators all around the world, saw the Elleebana Team embark on an incredible journey to the UK to host their Elleevation Educators Symposium in London earlier this year.
Memories and friendships were made to last a lifetime and it was an event that left the Elleebana Team feeling extremely blessed to be working with some of the most talented people in the beauty industry. You can check out all the glittery highlights in the video below! ENJOY!

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ARTISTIC FUR AWARDS 2019

ARTISTIC FUR AWARDS 2019

We are so honoured to announce that Elleebana has been nominated for LASH BRAND OF THE YEAR 2019 at the Artistic Fur Awards.  Just as exciting is that our very own Otto Mitter has also earned himself a nomination for LASH EDUCATOR OF THE YEAR 2019.

The UK’s Artistic Fur Awards was created to bring the Lash & Brow community together to celebrate amazing talent and skills and this is a huge honour for the entire Elleebana family worldwide!  Thank you to Artistic Fur for the nominations and good luck to nominees in all 7 online categories.  Voting opens 7th August.   Find out more about the category nominees and get all the latest Artistic Lash League 2019 news in the lead up to the awards HERE.

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ELLEEPLEX ReGEN – The Art of Healthy Lash Lift

ELLEEPLEX ReGEN – The Art of Healthy Lash Lift

The demand for offering Lash Lift services worldwide has grown significantly due to the overwhelming popularity using the Elleebana system. As technology and hair science evolves, the production team at Elleebana HQ have been busy in the laboratory working with the latest materials and ingredients available in the hair and beauty industry to deliver our clients this new advancement in lash science and lash health.

 Introducing Re-GEN – The plant based alternative to Keratin Treatments!

Re-GEN is a Vegan, Cruelty Free, Plant Based Lash Protection System, essential for building strength in eyelashes during the lash lift treatment process.

This innovative protection system is a cohesive solution packed with soy amino acids and additional pure amino acids, which are carefully selected to mimic the functional ratios in commercial human hair amino acids

 

This luxurious product is applied after your setting solution is removed and can be left on the lashes for up to 5mins for optimal lash health and that boost of moisture and hydration your lashes deserve. 

LEARN MORE

 

 

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